TOURIST INFO VALENCIA - AYUNTAMIENTO

Located in the city centre in a strategic location — inside the Town Hall building, next to the main entrance of the City Hall — the office provides tourist information services, personalised assistance in several languages, and comprehensive planning of visitors’ stays in the city, ensuring efficient travel organisation and saving time and unnecessary waiting.

A touchscreen kiosk is available inside the tourist office for the purchase and collection of the València Tourist Card bought at this location.

ACCESSIBILITY

The office is accessible to people with reduced mobility. It features an accessible service counter, a hearing loop for visitors with hearing impairments, assistance for people with reduced mobility, a magnifying glass, city maps with pictograms, and a map with QR-coded routes for people with visual and hearing impairments.

VISITOR SERVICES

• Sale of the València Tourist Card (24-hour, 48-hour, 72-hour or 7-day options).
• Planning of visitors’ stays in the city and booking of services.
• Tickets for the city’s main attractions, including the City of Arts and Sciences, Bioparc, Tourist Bus, museums, monuments, etc.
• Guided walking and cycling tours through the historic city centre, the maritime districts, the Albufera, and other places of interest.
• Themed tours: Silk Route, Holy Grail and Religious Art Route, Fallas Tour, Albufera Natural Park, day tours, etc.
• Bicycle rental.
• Gastronomic experiences: tapas and wine routes, food tours, paella workshops, dinner and show experiences, wine bus tours, etc.
• Sea activities: catamaran cruises, sailing excursions, sunset trips, excursions with lunch and swimming, jet skiing, flyboarding, etc.

OTHER SERVICES:

• Surveys to assess the quality of service received and to collect improvement suggestions.